15 Reasons Why Our VoIP Phone System Solution Could be Right for Your Small or Midsized Business
- Rock-solid management and customer support
Small Business Technology Toolkit has a reputation in the market for a high level of customer support, and we’re backed by a team with a 25 year track record of providing business phone system solutions in the New York metropolitan area and across the United States. Our technical support staff is available 24/7, and on-site service is available locally in the domestic United States. We’re to support you and your business with an unparalleled commitment to excellence. - Powerful phone system integration with 3rd party applications
Has your company already made the investment in strategic software such as a Customer Relationship Managee (CRM)? If so, why not make the most out of your investment by integrating it with our hosted IP phone system? Advanced features such as click-to-dial and inbound screen pops make it easier to measure performance and track important metrics. - Seamlessly connect multiple offices
A hosted IP phone system is a great solution for organizations with multiple locations and branch offices because everyone can consolidate on the same platform and interact more efficiently and cost-effectively with 4-digit dialing, shared receptionist services, and system-wide call monitoring. - Fortune 500-Class business phone system capabilities, without the cost
The powerful features and applications our VoIP phone system provides provides all of the capabilities and features of a much more expensive PBX-based system, but at a much lower price point and without the associated internal management. - Plug-and-Play phone system setup
Few small and midsized businesses have the time or the technical resources to devote to implementing and managing a VoIP phone system. We take care of everything for you: from porting your existing telephone numbers and ordering your T1 circuits, to programming your telephones and plugging them in at each desk. Our business VoIP telephone system is ready to go with minimal setup and easy, ongoing administration, leaving small and midsized business owners free to concentrate on running their businesses. - Automatic, painless phone system upgrades
Since everything is managed on our end, there’s no need to worry about your equipment becoming obsolete. When it’s time to upgrade to a new software release, it’s all done at our data center making the process quick and efficient. - Simple, intuitive telephone user interface
Attractive, clear displays and multi-color LED indicator lights make it easy to manage calls even during the busiest times. - Remote phone system access and monitoring
Our hosted IP phone system solutions supports remote administration. The entire system can be configured or reconfigured with a PC, even from an off-site location. Station changes don’t require a site visit (unless you want us there), and most call control features can be accessed and managed remotely—saving you from having to schedule and wait for on-site technician visits. - Built-in business continuity and disaster recovery
Our fully-redundant solution provides system-wide backup & restore functionality and incorporates a highly diverse and protected network architecture. This is all done to save your business from costly downtime should service issues arise. - Advanced mobility options for traveling execs and remote workers
From traveling sales teams and road-warrior executives to at-home telemarketers and on-site project staff, employees who aren’t always in the office can still stay in touch and receive important calls. Our customized remote phone system solutions give you access to the same features as a desk telephone. - Unified messaging
Offer your employees a range of messaging options, based on their needs, to make sure important calls never get missed. In addition to call coverage and voicemail distribution, you can decide whether to retrieve their calls from your desk phone, cell phone or Blackberry or from a PC web-browser. - 24/7 call coverage
Stay competitive, and make sure your company never misses an important call and potential clients always get a live answer with 24/7 call coverage that is essential for being competitive today. Our business phone system provides many options, from dial-by-last name directories, to customized ring groups. - Flexible, customizable call routing
Setup customized call routing options for your VoIP phone system based on time of day/week and record special holiday messages and varying office hours for callers. - Improved inbound caller experience
Start each call with a personalized greeting. Our telephone system’s built-in inbound Caller ID display allows you to see both the name and number of who’s calling and is included free-of-charge with our standard service pack. - Cost-effective features
Receive an arsenal of cost-effective, easy-to-use features that save you both time and money, while boosting your company’s productivity and efficiency. Intercom, client matter codes, restricted dialing, ring groups, and station-side auto-attendants make communicating easier while controlling costs down and boosting revenue.
